Mercer Street Salon

We started this project in the spring of 2011. Our client, the managing partner of the salon, clicked with us instantly at the very first meeting. We loved every minute of designing with him. He was always looking for ways to enhance the experience of his clients and his staff. We explored a wide variety of options geared toward maximizing the space, improving the function for his staff, providing much needed retail shelving, and, above all, giving his clients the best possible experience.

Because of the growing demand in the salon, additional styling stations, shampoo bowls, changing rooms, and even bathrooms were critical to the ongoing operations. By creatively rearranging the entry, we were able to add (3) styling stations in the first phase. In Phase (2), we added another (4) stations; a total increase of over 40% capacity.

Phase 2 pushed the envelope even further by creating a fully open layout with twice as many shampoo bowls, additional changing rooms, and an additional bathroom space.

Located in a trendy neighborhood of San Francisco, Mercer Street Salon has a terrific location. The space itself, however, is located partially below grade, making access to natural light and high ceilings very difficult. Added to that was the challenge to make the space accessible to persons with disabilities. Pete, our client, challenged us with the following goals:

  • Reduce heat in the space. (With no air conditioning and 17 hair dryers running at any given time, it quickly heated up in the space.)
  • Add styling stations for the growing demand of the salon
  • Put the shampoo bowls in a more private spa-like area where clients wouldn’t be out in the middle of all the hustle and bustle of the cutting room floor
  • Increase retail shelving displays; making them more visible and easy to access
  • Create a dedicated waiting area where clients could sit and wait for their service to begin.
  • Increase the number of changing rooms and bathrooms for the increase in client volume

Because of the large scope of the project, and the need for them to remain open for business throughout the duration of the construction, we divided the project into two phases.

In the end, we accomplished all of the project goals.

  • We reduced heat by changing out all the lights to LED and also by creating additional air flow in the new layout. (air conditioning may also be installed in phase 2, but as of yet has not been installed)
  • Between the two phases, we increased the number of styling stations by over 40%. We started with 17 styling stations, and ended up with 24 styling stations.
  • We relocated the shampoo bowls into the back-of-house space, creating a private retreat away from the main floor for ultimate client privacy and relaxation. Also, we laid out the bowls so that stylists could shampoo from behind the client instead of on the side. One of the many innovations in ergonomics for the staff.
  • We reconfigured the entire entry experience, creating a wall of product shelving immediately visible upon entering, and wrapping into the main salon.
  • We added (1) changing room, and (1) additional bathroom for improved client convenience.

Phase 2 is almost completed, but still under construction. (Images coming soon!)

We loved working on this project and hope you can experience the space for yourself. Schedule a treatment and let us know what you think!